Harinder Singh is the Official Data Protection Officer at MONU vof He / she can be reached via klantenservice@xenon2go.com.
Personal data that we process MONU vof processes your personal data because you use our services and / or because you provide them yourself.
Below is an overview of the personal data we process: - First and last name - Address data - Phone number - E-mail address - IP address - Information about your activities on our website - Internet browser and device type - Bank account number
Special and / or sensitive personal data that we process Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via Customer Service@xenon2go.com and we will delete this information.
For what purpose and on what basis we process personal data MONU vof processes your personal data for the following purposes: - Handling your payment - Sending our newsletter and / or advertising brochure - You can call or e-mail if necessary to carry out our services - inform you about changes to our services and products - Give you the opportunity to create an account - To deliver goods and services to you - MONU vof analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences. - MONU vof also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
Automated decision-making MONU vof does not make decisions based on automated processing on matters that can have (significant) consequences for persons. These are decisions taken by computer programs or systems, without a person (for example a MONU employee) sitting between them.
How long we store personal data MONU vof does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.
Sharing personal data with third parties MONU vof will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. MONU vof remains responsible for these processing operations.
Cookies, or similar techniques, that we use MONU vof uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. MONU vof uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements.
On your first visit to our website we have already informed you about these cookies and asked permission for their placement.
You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.
Cookies are also placed on this website by third parties. These are for example advertisers and / or social media companies. Below an overview:
Cookie: Googly Analytics Function: Analytical cookie that measures website visits
Cookie: Clicky.Com Function: Analytical cookie that measures website visits
View, modify or delete data You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.
If you wish to exercise your right of objection and / or right to data portability or if you have other questions / remarks about data processing, please send a specified request to klantenservice@xenon2go.com.
In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. MONU vof will respond to your request as soon as possible, but in any case within four weeks.
How we protect personal data MONU vof takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of misuse, please contact our customer service: klantenservice@xenon2go.com.
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